Support

Exotex — collect your exotic cars. Effective July 11, 2026.

Get help

Email maxwu42178@gmail.com and we'll get back to you as soon as we can. Include your device model and what you were doing when the problem happened.

Common questions

A scan failed or misidentified a car. Make sure the whole car is in frame and well lit, then retry. Identifications are AI-generated and can occasionally be wrong — you can edit the make, model, year, and trim on the result card before adding it to your garage.

Where are my free scans? New collectors get a few free scans. After that, Exotex Pro (7-day free trial) unlocks unlimited scanning. Your existing collection is always browsable, subscribed or not.

How do I cancel my subscription? iOS Settings > your name > Subscriptions > Exotex. Cancelling keeps your plan active until the end of the current period.

How do I restore a purchase on a new phone? Open the membership screen and tap Restore Purchases, signed into the same Apple ID.

How do I delete my data? Settings > Clear All Data inside the app, or just delete the app — your collection lives on your device. See the Privacy Policy.

Questions? Contact maxwu42178@gmail.com.